We’re proud to announce that we’ve officially achieved the Microsoft Support Services Designation, marking a significant development in our continued commitment to delivering exceptional customer support.
Awarded as part of the Microsoft AI and Cloud Partner Program, this designation recognises partners who demonstrate proven expertise in providing high-quality support across Microsoft technologies. It reflects our robust support framework, including 24/7 service desk availability, structured escalation processes, certified technical teams, and a strong focus on service performance and continual improvement.
This achievement further strengthens our position as a trusted Microsoft partner, reinforcing our ability to support customers with responsive, reliable, and scalable services.
Lucy Sharman, Partner Manager at Core, commented:
“This achievement strengthens our credibility with both customers and Microsoft, and positions support as a key pillar for Core moving forwards. It’s a reflection of the hard work our teams put in every day to deliver a consistently high standard of service.”
With this designation, we continue to build on our reputation for excellence—ensuring our customers benefit not only from cutting-edge Microsoft solutions, but also from the expert support needed to maximise their value.