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Why Process Review is the Foundation for Automation and AI

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Why Process Review is the Foundation for Automation and AI


Upcoming Live Webinar
Hosted by Core and Netcall


Date: Tuesday 21 April  2026
Time: 11AM – 12PM (GMT)

Turn better processes into real automation outcomes with Liberty Spark

You can’t automate a broken process.

Before organisations can unlock the full potential of AI and automation, they need to understand, refine, and optimise the processes that underpin their operations. Without this foundation, automation risks accelerating inefficiencies rather than eliminating them.

Join Core Technology Systems and Netcall for an expert-led webinar exploring how process review lays the groundwork for successful automation, and how you can take that insight all the way through to building a working application.

 

 

 

What you'll learn

In this session, we’ll take you on a practical, AI-driven journey from process discovery to delivery:

  • Why process review is critical before introducing automation or AI
  • How process mapping identifies inefficiencies, bottlenecks, and opportunities
  • Which steps can be digitised, automated, or eliminated entirely
  • How to prioritise high-value activities to maximise ROI
  • How to rapidly build and deploy a working low-code application using Netcall’s Liberty platform
  • A real-world walkthrough of Liberty Spark in action

What is Liberty Spark?

Liberty Spark is Netcall’s AI-powered innovation capability within the Liberty platform, designed to accelerate digital transformation. It enables organisations to quickly move from idea to execution, combining process insight, AI, and low-code development to deliver impactful solutions faster.

In this webinar, you’ll see how Liberty Spark helps bridge the gap between process review and real-world application delivery.

Who should attend?

This session is ideal for:

  • Operations and transformation leaders
  • IT and digital leaders exploring AI and automation
  • Process improvement and continuous improvement teams
  • Organisations looking to modernise legacy workflows

Meet the speakers

 
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ARNO VAN ROOYEN

Intelligent Automation
Technical Director

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Arno is a solutions expert at Core Technology Systems, specialising in digital transformation, automation, and low-code platforms. He works closely with organisations to identify opportunities for process improvement and deliver scalable, business-driven technology solutions.

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LEIGH ODELL

Account
Director

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Leigh is an experienced technology leader at Netcall, helping organisations unlock value through intelligent automation and low-code development. He works with customers to transform processes, improve efficiency, and accelerate innovation using the Liberty platform.

About Core

Core is a leading provider of digital transformation solutions, helping organisations streamline operations, improve customer engagement, and drive greater efficiency.

By integrating systems and data, we enable businesses to break down silos and optimise end-to-end processes.

Our expertise in low-code platforms and service delivery helps organisations adapt to changing demands, reduce friction in key workflows, and deliver more connected, seamless experiences.

 

 

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About Netcall

Netcall helps organisations transform how they work and how they serve their customers through smart, connected digital solutions.

The Liberty platform brings together low-code app development, process automation, and AI-powered tools to streamline operations, boost productivity, and deliver standout customer experiences. Whether it’s improving internal processes, accelerating service delivery, or enabling innovation at scale, Netcall helps organisations stay agile, efficient, and ready for what’s next.

 

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Why attend?

This isn’t just theory. You’ll see how a structured approach to process review can directly lead to a working application, demonstrating how AI and low-code can deliver tangible business outcomes.

Save your spot

Register now to discover how to turn process insight into meaningful
automation and start building smarter, faster with Liberty Spark.