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Supercharge Insurance Claims Management with AI-Powered Automation

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Supercharge Insurance Claims Management with AI-Powered Automation


Recorded Webinar - now available On-Demand
Hosted by Core and Netcall


Presented on Tuesday 16 December 2025


WATCH THE TRAILER ➔

Is your organisation stuck in this costly cycle?

Insurers lose billions each year to inefficient manual processes1. In fact, 73% of insurance firms remain tethered to outdated systems, forcing teams to process mountains of data by hand1. The result? Slower workflows, higher costs, and frustrated customers.

Fill in the form on the right to watch the full webinar – join Core and Netcall in this AI Automation in Action webinar tailored to the insurance sector. Our experts, Arno van Rooyen (Core) and Leigh Odell (Netcall), demonstrate how intelligent automation can streamline your insurance processes from end to end. 

 

 

Sneak preview of the webinar

 

 

What the webinar covers

  • Breaking the Legacy Cycle: Why outdated, paper-heavy workflows are holding insurers back, and how AI-driven automation targets these pain points (e.g. underwriting and claims processing).
  • Live Solution Demo: See a real insurance use-case in action – watch our AI-powered tool process an insurance task (like a claim or policy admin) in a fraction of the usual time, turning unstructured documents into structured data automatically.
  • AI + Low-Code = Quick Wins: How modern low-code platforms and AI (including Intelligent Document Processing and RPA) can be deployed rapidly to take over repetitive tasks, free your staff for high-value work, and ensure consistency across systems.

  • Real-World Results: Learn how forward-thinking insurers have transformed their operations with automation. For example, one insurer quadrupled its straight-through processing rate from 15% to 65% using AI and automation2, handling 11,000+ documents daily with a leaner team.

What you'll gain from the session


  • Clear Insight into the Problem: A deeper understanding of the true cost of manual processes in insurance and where the biggest efficiency gaps lie.
  • Actionable Automation Strategies: Practical guidance on implementing AI and automation in your organisation quickly.
  • Connected Workflow Design: Insights into building connected, friction-free workflows that eliminate data silos.
  • Proven ROI Examples: Real metrics and success stories to build your business case. Early adopters of AI automation have seen up to 80% faster processing cycles and 90% less manual work in their operations. 

Who should watch?

This webinar is designed for insurance business leaders and IT professionals in small to mid-sized firms who want to modernise their operations.

If you’re an Operations Manager, Claims Lead, Underwriting Director, IT Manager, or Innovation Lead at an insurance company (especially an SMB in the UK or Ireland) looking to reduce costs and improve efficiency with AI, this session is for you. No deep technical knowledge required – the focus is on practical business outcomes.

Our speakers

 
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ARNO VAN ROOYEN
(PRESENTER)

Intelligent Automation
Technical Director

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LEIGH ODELL
(PRESENTER)

Account
Director

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About Core

Core is a leading provider of digital transformation solutions for the insurance sector.

By integrating systems and data, we help insurance providers streamline operations, improve customer engagement, and drive greater efficiency across their services.

Our expertise in low-code platforms and end-to-end service delivery enables utilities to adapt to changing customer expectations, reduce friction in key processes, and deliver a more connected, seamless experience from onboarding to ongoing service.

 

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About Netcall

We're helping insurance providers transform how they work – and how they serve their customers – with smart, connected digital solutions.

Our Liberty platform brings together low-code app development, process automation and AI-powered tools to streamline operations, boost productivity and deliver standout customer experiences. Whether it’s automating scheduling, improving fault detection or supporting vulnerable customers, we’re here to help you stay agile, responsive and ready for whatever comes next.

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Watch Now!

Don’t miss this opportunity to watch AI-driven insurance automation and learn how it can transform your business.

Enjoy this interactive recording – fill int the form above to watch the video
and take the first step toward faster, smarter insurance operations.

* Note 1. McKinsey’s 2023 Insurance Report

* Note 2. Netcall Customer Success Story: Baloise | Quadruples STP with AI and Automation