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Our difference

We are on a mission to deliver innovative business transforming technology solutions that exceed our customers’ expectations.

Our culture

Our values guide us in everything we do and help shape our culture and customer approach. Find out more about our values and meet some of our team.

Our Microsoft Partnership

As a Microsoft Solutions Partner, we’ve been at the centre of the revolutionary changes that technology has brought to every aspect of life and we continue to stand by their side at the centre of tomorrow’s digital transformations.

Microsoft Solutions Partner

Our partners

We have successfully built relationships with multiple partners that prepare businesses for the future.

Carbon management

We understand our environmental responsibilities as a UK business and IT Managed Service Provider, and we understand how important it is for our customers to partner with responsible providers.


Our team is made up of a diverse group of people from all around the world, and we all have one thing in common: we’re passionate about providing our customers with outstanding solutions.

Thinking of selling your IT business?

Core is a well funded Microsoft Solutions Partner with a 30 year history of being at the heart of control in IT.

We are supported by our bankers and have funds available for strategic business acquisitions. Together with our successful acquisition track record and a commitment to making deals happen, now is the perfect time to talk to us if you are considering selling your IT business.

If you are interested in discussing a potential exit of your IT business, please complete the form on the right. All correspondence will be treated in the strictest of confidence and a mutual non-disclosure agreement will be exchanged prior to any discussions taking place.

Interactive Microsoft workshops

Our workshops are designed to help you realise the value of Microsoft technologies in your business, gain real value from your investment and transform the way you work.

The workshops are a collaborative and immersive experience; our experts will work with you to identify your business objectives and establish the Microsoft technologies to help you achieve them.

Request a workshop

Our range of workshops covers every aspect of the modern workplace including productivity, collaboration, identity, security and compliance and communication, with interactive and engaging sessions that bring the art of the possible to life.

Download our workshop guide

Read more about the interactive workshops we offer, and how they can benefit your business by downloading our guide.

MCI Workshop Introduction

Managed Services

Discover why Core is the first choice for many organisations looking to add flexibility, efficiency, and expertise to their teams.

Cloud Technology

From Microsoft’s leading platforms to bespoke cloud solutions, Core’s range of cloud technology solutions covers everything the modern workplace needs.

Professional Services

Whichever challenges you face on your digital journey, Core's professional services team has a solution to help, from IT Project Management to our innovative Smart Services.

Public Sector

Certified secure solution for the public sector, providing a reliable, flexible, secure and affordable IT solution.

Commercial Sector

Certified commercial sector solutions, covering all your commercial needs from financial and legal services, through to manufacturing.

Download our Frontline Workers white paper

Learn how technology can help to balance productivity with wellbeing for Frontline Workers.

White paper: How technology is revolutionising the health and productivity of frontline workers

Why customers choose us

Since we were founded in 1990 and started our Microsoft journey, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft's cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.

What sets us apart is a talented and passionate team who truly love what they do, demonstrating boundless enthusiasm and dedication in every single project.


"It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else."

Greater London Authority

"Core has a lot of experience working with the public sector, which was definitely a benefit."

Angel Trains

"There’s such a good working relationship with Core, it’s like having another permanent person in our organisation."


"We had a really good, down to earth relationship with a few of the guys, and they know what they are doing."

Read our latest blog articles

Maximising Savings on Azure with Core’s Gain-Share Offer

Future-Proofing Your Business: The Perils of Rushing into Copilot for Microsoft 365
AI for All: How Microsoft's Latest Update on Copilot Opens Doors for all Businesses

Defending Against Modern Cyber Threats with Managed Services
The Core knowledge hub

Stay up-to-date with the latest insights, trends, and discussions from Core's team of subject matter experts through our blog topics and news articles.

moreCore monthly newsletter
Core NewsroomFeb 27, 2024 10:28:22 AM9 min read

More Core: February 2024


Welcome to our February edition of More Core – Copilot Special

Copilot for Microsoft 365 | New WorkshopMicrosoft_365_Copilot_Icon.svg

It’s our pleasure to share with you that we have launched a new workshop! Our 'LE&P into Copilot' Mini Workshop is designed to showcase the art of the possible aligned to your business goals and regulatory requirements, and to outline considerations for planning the implementation accordingly. To navigate these challenges effectively, we are offering our 2-hour 'LE&P into Copilot' mini workshop for free, for a limited time, to eligible businesses.

This session is designed to give you an in-depth understanding of Copilot for Microsoft 365, how you can achieve seamless integration of Copilot with internal corporate data, and practical applications of Copilot within organisations that early adopters have gained. The session concludes by outlining options for full readiness and deployment of Copilot for Microsoft 365, underscoring its potential as a transformative platform for enhanced collaboration and productivity.

It's a unique opportunity to ensure your deployment of Copilot is compliant, efficient, and aligned to your strategic goals. Don’t miss this chance to future-proof your business – request your complimentary 'LE&P into Copilot' workshop today.

LE&P Into Copilot

Is your business ready for Microsoft 365 Copilot? | Our latest eBook 

Implementing Copilot for Microsoft 365 in a business environment is more than a simple ‘switch-and-go’ process. In order for organisations to truly harness the technology’s full potential – while adequately mitigating risks – careful planning and management are required. Key considerations include security, compliance, and access management, to name a few.

In our latest eBook, we delve into the transformative power of Copilot for Microsoft 365, while providing insight into the capabilities of the platform, its benefit to the modern organisation, and how Core can help you prepare for implementation.

Download our eBook today for full insight.



Upcoming Events

Practical Perspectives: Copilot for Microsoft 365 Insights and Updates

Webinar: Wednesday 13 March, 11am 

A lot has changed already since our last Copilot webinar, with more developments and updates from Microsoft, and new offerings from Core. Join us to learn about the latest updates in Copilot for Microsoft 365, see new live demos of the solution in play, and hear about the pragmatic, real-life experiences and insights gained from our workshops and customer engagements. Discover the most common use cases we are coming across in our LE&P into Copilot workshops that may help you better determine expected ROI for Copilot in your organisation.

Register now and join us for this exciting and informative webinar.



The New Era of CRM: Introducing Dynamics 365 Copilot for Sales and Service Excellence

Webinar: Wednesday 17 April, 11am

Join us for an enlightening webinar on 'The New Era of CRM: Introducing Dynamics 365 Copilot for Sales and Service Excellence', designed specifically for IT leaders looking to enhance productivity across multiple functions. Discover how Dynamics 365 Copilot leverages AI to automate tedious tasks within CRM systems, freeing your team to focus on creativity and innovation. From reducing clerical workloads in Sales, to empowering Customer Service teams with AI-driven insights, learn how Dynamics 365 Copilot can transform your business operations and enhance productivity. Don't miss this opportunity to future-proof your CRM strategy and elevate your business outcomes. Read more about this webinar and register here


Accelerate Innovation with Microsoft Copilot: A Deep Dive into GitHub, Studio, 
and Power Apps 

Webinar: Tuesday 23 April, 11am

Dive into the future of development with our exclusive webinar on Microsoft's groundbreaking Copilot technologies: GitHub Copilot, Copilot Studio, and Copilot for Power Apps. Discover how these tools are revolutionising the way developers and IT professionals approach coding, app creation, and process automation. With GitHub Copilot, 88% of developers report increased productivity and a focus on more satisfying work. Copilot Studio introduces a powerful, graphical development environment for creating sophisticated AI-driven applications. Meanwhile, Copilot in Power Apps empowers creators to design and deploy applications 80% faster. Join us on 23 April to learn how to harness these technologies to transform your organisation, boost creativity, and significantly enhance development efficiency. Click to register and accelerate your journey towards innovation.

We have more events coming for you throughout the year, and we want to know what you want to hear about! Drop us a line any time to let us know topics you want to learn about, or questions you want answered. Don’t forget, you can also access our on-demand webinars any time, at Events from Core.



Funded Workshops

We have some availability for funded workshops for eligible organisations! These include:

Do More with Less – Migrating or upgrading to Microsoft E3 or Microsoft E5 licenses

If you’re an organisation with at least 300 IT users, we can run a one-to-two customer funded workshop around how you can do more with less by optimising your licensing. 

In addition, there are further incentives available for those organisations who decide to make the move to ME3 or ME5 licensing when moving from another vendor, or changing your license type for the first time. 


Threat Protection Workshop

In this funded workshop for eligible organisations, we’ll show you how to put next-generation Microsoft security tools to work for you. Organisations today are managing a growing volume of data and alerts while dealing with tight budgets and vulnerable legacy systems. Get help achieving your broader security objectives in this workshop, where we’ll cover:

•    Threat Check
•    Endpoint Protection
•    Hybrid Identity; and
•    Cost Savings Assessment.

Microsoft Cyber Security Assessment

Funded Cyber Security Assessment workshops are available for eligible organisations with 500 – 5,000 IT users with active Windows devices. If your organisation has Paid Available Units (PAU) for Exchange Online, SharePoint Online or Teams, the Cyber Security Assessment can be delivered to evaluate your cyber security posture and reduce your risk of exposure by using advanced Microsoft Security products; including Microsoft Defender Vulnerability Management, Secure Score, Microsoft Purview for Information Protection Content Explorer, and Insider Risk. 

The Cyber Security Assessment is delivered in your production environment by evaluating your current cyber security maturity level, discovering and addressing vulnerabilities on clients and servers, and understanding risk related to data security and insider threats. The Cyber Security Assessment will provide recommendations and guidance on the next steps to improve your cyber security posture and reduce risk exposure based on the assessment findings.

Speak to your Account Manager, or email us to find out more about any of the above workshops, and check your eligibility.



Core Blog Highlights

We’re thrilled to bring you some of the most recent and exciting updates from Microsoft, as well as new solutions and services from Core, designed to meet your specific needs and goals.  We welcome your feedback on our published blogs, and your suggestions on what topics you would like us to write about in the future. Just send us an email with your questions or ideas.

Future-Proofing Your Business: The Perils of Rushing into Copilot for Microsoft 365


Rushing into deploying Copilot for Microsoft 365 might seem appealing, but it's a short-sighted approach that can jeopardise your business future. As an IT business leader, you have the responsibility to ensure that technology adoption is in line with your long-term business goals and strategic planningShape. Read more here

AI for All: How Microsoft's Latest Update on Copilot Opens Doors for all Businesses


Great news for businesses of all sizes! On 15 January 2024, Microsoft announced a significant update to their Copilot for Microsoft 365 offerings. Copilot for Microsoft 365 is now generally available for small and medium-sized businesses. If you are using either Microsoft 365 Business Standard or Microsoft 365 Business Premium, you can now purchase Copilot for Microsoft 365 for $30 per user per month. Read more here



Core's Service Spotlight

Core’s Managed Services - Take your business to the next level

As a trusted and strategic partner, Core can manage your Microsoft-based infrastructure, from Azure to M365 and everything in between. With Microsoft’s cutting-edge solutions, Core would help you secure your data and systems against emerging threats and risks. Core can also help you optimise your costs and get the best return on your Microsoft spending, without sacrificing quality or efficiency.

Core Managed Infrastructure

Core's Managed Infrastructure Service offers comprehensive support for both physical and cloud-based IT infrastructures, catering to businesses undergoing digital transformation. It provides expert management of server environments, ensuring operational efficiency, security through proactive management, and specialised support for hybrid setups. This service is ideal for organisations seeking to maintain high standards of infrastructure performance and reliability, leveraging Core's expertise in Microsoft technologies.




Spotlight on Support

In the last 12 months, we have been investing heavily in improvement to customer service and support at Core, including new customer portals, more training for our team, and better-defined team structures for enhanced flexibility and support. We are proud to boast an impressive first contact resolution rate (FCR) of over 70%, frequently surpassing 90% for many customers, coupled with an exceptional average response time of just 10 seconds via phone.

Our commitment to World-Class user satisfaction is as strong as our performance in FCR. The Core culture prioritises a customer-first mindset, aiming for exceptional end-user contentment.  With Net Promoter Scores (NPS) recognised as 'World-Class' when above 70, we are proud to report an outstanding NPS of +85, alongside a customer satisfaction (CSAT) score of +94.6, in 2024!


Your feedback makes an impact

We emphasise the importance of customer feedback as a vital indicator of service quality, actively requesting your feedback and insights through satisfaction surveys.

We’d like to remind you that we offer a £10 donation to a UK-based charity of your choice those who complete our feedback form, that we share on the resolution of service tickets, reinforcing our commitment to both service excellence and community support.



Feedback from our customers


logo-aston-university-white“We felt really reassured through their engagement that the Core team had expertise in both the solution design and technical implementation, to understand and then build what we needed.

Charlotte P,
Aston University



“Always an amazing service from the team.
Thank you.

Chantal V,
The Law Society



“Quickly resolved and also follow-up message received to check all is ok.”

Owen S,
East of England Collaborative Procurement Hub



astute-logo“Superb support... resolved in a timely manner, first day back from Xmas hols!”

Dave E,
Astute Electronics Ltd.



Core: Your Trusted Partner for Business Success 

We are always happy to hear from you and help you with your business requirements. Whether you have a project in mind, or you want to explore our range of services, we are ready to offer you our expert advice and guidance.  

You can reach us anytime by filling out our contact form or calling us on +44 20 7953 3699. Alternatively, get in touch with your dedicated Account Manager who will be more than happy to assist you and book a business consultation for you. This is a great way to discuss your goals, challenges, and opportunities with us and find out how we can help you achieve them.

In the meantime, we wish you all the best for a successful end to the year.

Grow with Us: Refer a Friend!

Our customers and partners are vital to our growth. If you know a business that could benefit from our IT managed services, please recommend us. For every successful referral, we'll show our gratitude with a special thank you gift. It's simple: just share our contact details or pass theirs to us. Your support helps us broaden our horizons and continue providing top-notch services. Thank you for entrusting us and helping us grow!

The Core Team