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Core’s Smart Services are rolling engagements based on a consumption-based pricing model, designed to support, develop, operate, and enhance, your Microsoft business environment.

This fresh, demand-based consumption model allows businesses to pay for what they consume, unlike other models that use licensing or user volumes to calculate support costs. We believe that to support modern workplace growth and innovation, support models need to follow suit.

Based on our Microsoft pedigree, our Smart Services are perfectly aligned to support and develop Microsoft platforms such as SharePoint, Viva, and Teams, plus the wider M365 environment. The services deliver focused support skills and app development in flexible, easy-to-manage packages.

Providing access to our specialist consultants on an ongoing basis, as and when customers need support and development capability, reduces the need for businesses to cover a broad spectrum of hard-to-find skills that may only be required for a percentage of the working week.

Core’s Smart Services deliver the skills, toolkits, and resources to meet the requirements of modern businesses.

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Our smart service solutions


Core Smart Cloud Support

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Core’s Smart Cloud Support service provides an opportunity for cost reduction, and flexible, scalable IT support for the modern workplace. With more employees working from home, we provide the means to maintain a high level of service, wherever your users are.  

Based on a consumption pricing model, Core’s Smart Cloud Support provides specialist skills for the support you need, when you need it. This service differs from other models where user or license volume determines support costs. 

Utilise our team of Microsoft specialists to support your modern workplace environment, while you focus on what you do best. Our end-to-end Smart Cloud Support service provides proactive and reactive support, deployment planning, adoption, and training, across your Microsoft environment.


Core Smart Projects

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Gain flexible access to Core specialists providing a fully managed, end-to-end application development cycle, underpinned by both proactive and reactive operational support. 

Core’s Smart Projects service provides comprehensive, end-to-end implementation, development, and support of your Microsoft platforms and applications. Our teams will work collaboratively to deliver and enhance the way Microsoft tools fit your business processes and compliance requirements in line with your wider IT plans. 

Led by Core Service Management, Smart Projects is a continuous process of managing your queue of projects and developing your Microsoft platforms and applications. The entire process is underpinned by reactive support of applications deployed by Core and wrapped in a layer of continual service improvement.


Learn how our Smart Services can help your business

Core's Smart Services have been designed for businesses that understand the value of realising the potential of Microsoft licensing, through flexible specialist support. Talk to us today to see how our Smart Services can benefit your business.

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We are a Microsoft Cloud Managed Service Provider, specialising in Microsoft 365 technology.

We help businesses transform through technology, and provide value-added support for solutions built on the Microsoft Platform. We do this by listening to your needs and understanding them, so you achieve the outcomes you need. Powered by Microsoft, we provide solutions that connect, secure and transform your business, improving the way you work and enabling you for future growth.


As a Microsoft Gold Partner for three decades, we are supported by Microsoft to lead the UK programme of technology-enablement workshops, with proven technical capability demonstrated via our 14 gold and silver Microsoft competencies.

Since the foundation of our business in 1990, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft’s cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.

What sets us apart is our #OneCore inclusive culture of talented and passionate team members who truly love what they do, demonstrating enthusiasm and dedication to customer success in every single project.