Core IT Managed Service Desk
Having a strategic technology framework is crucial for your business success.
At Core, we provide a holistic suite of managed IT services, professional services, and innovative Core Smart Services, tailored to propel your organisation toward optimal outcomes and success.
We distinguish ourselves by offering hybrid support from our teams based across England, Scotland, and Poland, providing unparalleled industry service levels. We boast an impressive first contact resolution rate (FCR) of over 70%, frequently surpassing 90%, coupled with an exceptional average response time of just 10 seconds via phone.
Do you need help developing your modern workplace?
Fill in the form to discuss your options with one of our specialists and get a free assessment of your environment:
What you'll get from the assessment:
- An understanding of how your business can develop a Modern Workplace
- Clear advice on any challenges your business may face and how to overcome them
- A clear pathway for your business to take, with guidance on adoption and deployment
What our customers say about us
Core have been outstanding to work with. They really listened to what we were trying to do, talked through all of their ideas, and fully explained the pros and cons involved while taking into account our long-term business goals.
Over the years, Core and the University of Law have built a strong relationship based on trust, expertise and knowledge. Core has always listened to and addressed our specific needs, before tailoring a specific and precise solution, whether that be delivering a successful SharePoint Online project, or when approached for some guidance or advice around Dynamics 365 licensing. We very much look forward to collaborating on future projects with Core.
It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else.
With pre-purposed training modules and the ability to tailor training to our specific needs, Core ticks all the boxes. What may have taken weeks to prepare by way of training materials, instead took only days.
Core have helped us with various projects, from initiation to delivery for web development to app deployments, and they have always shown a high level of expertise and creativity. Core is not just a solution provider, they are also a trusted advisor who take time to understand our needs and goals to ensure our investment delivers value to the business. In an age where supplier engagement can be painful, it has been a pleasure working with Core since the outset!
