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We believe that businesses striving to meet the demands of a modern workplace need modern managed services behind them, providing users with the support they need, wherever they are.
Core’s range of managed services begins with the user in mind. Our Managed Service Desk and Managed End User Compute services work hand in hand, or as standalone services, streamlining your users’ workday, from the moment they log in to the moment they sign off.
Our Managed Service Desk provides an enterprise-level 1st line helpdesk as a managed service.
Give your employees the level of support they need to be productive, and your business the reliability it needs to succeed. A scalable and flexible service desk is vital for organisations seeking to develop a modern workplace. Our Managed Service Desk has been developed with the end user in mind, focusing on first-time fix, effective communication, and continual improvement.
Our Shift-Left methodology provides users with self-help resources which reduces call volume, allowing our team to focus on meeting our agreed KPIs (Key Performance Indicators). Managed by Core’s Service Management team, Core’s Managed Service Desk has been designed to meet the complex needs of the modern workplace, adding value through experience, and delighting our customers with first-class capabilities.
Core’s Managed EUC Service offering has been designed from more than three decades of experience delivering Microsoft solutions.
Our EUC Managed Service supports physical desktop environments, virtual desktop environments, and BYOD (Bring Your Own Device) and Mobile Device Management environments, making it the go-to service for organisations looking to simplify workflows, maximise productivity, and improve efficiencies.
We understand the positive differences end user compute solutions can make to a business. As a result, our standard EUC configurations have been designed to surpass the needs of most businesses. Should you require further configurations, our team will be more than happy to develop packages tailored to your organisation.
Fill in the form to discuss your requirements with one of our specialists and get a free assessment of your environment:
We help businesses transform through technology, and provide value-added support for solutions built on the Microsoft Platform. We do this by listening to your needs and understanding them, so you achieve the outcomes you need. Powered by Microsoft, we provide solutions that connect, secure and transform your business, improving the way you work and enabling you for future growth.
As a Microsoft Gold Partner for three decades, we are supported by Microsoft to lead the UK programme of technology-enablement workshops, with proven technical capability demonstrated via our 14 gold and silver Microsoft competencies.
Since the foundation of our business in 1990, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft’s cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.
What sets us apart is our #OneCore inclusive culture of talented and passionate team members who truly love what they do, demonstrating enthusiasm and dedication to customer success in every single project.