Managed User Services
The modern workplace has evolved, inspiring innovative technologies, increasing cloud adoption, and enabling flexibility into the way we work.
We believe that businesses striving to meet the demands of a modern workplace need modern managed services behind them, providing users with the support they need, wherever they are.
Core’s range of managed services begins with the user in mind. Our Managed Service Desk and Managed End User Compute services work hand in hand, or as standalone services, streamlining your users’ workday, from the moment they log in to the moment they sign off.
Managed Cloud
Our Managed Cloud services provide you with the tools and security your users need, wherever they are. Managed by our service management team, our cloud services have been developed to provide 2nd and 3rd line support to our customers’ service desk functions.
Managing a modern workplace, providing agility to users, and managing the platforms on which your business can grow, requires a broad range of skills that are often hard to find, and often harder to sustain. Our Managed Cloud services deliver the capabilities your business needs without the overheads.
We are a Microsoft Solutions Partner, and our specialists know exactly how to deliver results and drive greater value for our customers.
Managed Infrastructure
Our Managed Infrastructure solutions are designed to provide comprehensive support for your physical hardware, ensuring that your IT infrastructure runs smoothly and efficiently.
Whatever the nature of your IT infrastructure, from physical server hardware through to network infrastructure, our Managed Infrastructure solutions provide the support you need during your digital transformation.
We understand that many businesses still rely on legacy hardware. We also understand the need for physical infrastructure to be supported to the same high standard as cloud infrastructure. That's why our managed infrastructure services are the perfect solution for hybrid environments.
Managed SaaS
Our Managed SaaS (Software as a Service) offerings provide businesses with the flexibility, practicality, and functionality of cloud applications, but with the level of professional support organisations require.
These platforms provide key roles within organisations, enhancing and adding to value to a Microsoft environment.
Applications like SharePoint Online and Dynamics CRM are the backbone of many businesses, with employees relying on the versatility the cloud platforms to work from anywhere.
Our Managed SaaS services enable that flexibility, bolstering IT support capabilities with hard-to-find specialist skills.
Evergreen IT
Keeping pace with Microsoft 365’s rapid updates is crucial for maintaining a competitive edge.
Our Microsoft 365 Evergreen IT service is designed to streamline this process, ensuring that your organisation remains efficient, secure, and cost-effective.
Our expert team monitors thousands of Microsoft 365 changes monthly, identifying and explaining the ones that impact your business. We support your digital workplace evolution, providing answers to your questions and challenges.
Join the many organisations that trust us to keep them informed and prepared for every change.
Core IT Managed Service Desk
Having a strategic technology framework is crucial for your business success.
At Core, we provide a holistic suite of managed IT services, professional services, and innovative Core Smart Services, tailored to propel your organisation toward optimal outcomes and success.
We distinguish ourselves by offering hybrid support from our teams based across England, Scotland, and Poland, providing unparalleled industry service levels. We boast an impressive first contact resolution rate (FCR) of over 70%, frequently surpassing 90%, coupled with an exceptional average response time of just 10 seconds via phone.
What our customers say about us
We are a Microsoft Cloud Managed Service Provider, specialising in Microsoft 365 technology
We help businesses transform through technology, and provide value-added support for solutions built on the Microsoft Platform. We listen to your needs and understand them, so you can achieve the required outcomes effectively.
Powered by Microsoft, we provide solutions that connect, secure and transform your business, improving the way you work and enabling you for future growth.
As a Microsoft Solutions Partner, we are supported by Microsoft to lead the UK programme of technology-enablement workshops, with proven technical capability demonstrated via our solution designations.
Since the foundation of our business in 1990, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft’s cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.
What sets us apart is our #OneCore inclusive culture of talented and passionate team members who truly love what they do, demonstrating enthusiasm and dedication to customer success in every single project.
