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Our difference

We are on a mission to deliver innovative business transforming technology solutions that exceed our customers’ expectations.
 

Our culture

Our values guide us in everything we do and help shape our culture and customer approach. Find out more about our values and meet some of our team.
 

Our Microsoft Partnership

As a Microsoft Solutions Partner, we’ve been at the centre of the revolutionary changes that technology has brought to every aspect of life and we continue to stand by their side at the centre of tomorrow’s digital transformations.

Microsoft Solutions Partner

Our partners

We have successfully built relationships with multiple partners that prepare businesses for the future.
 

Carbon management

We understand our environmental responsibilities as a UK business and IT Managed Service Provider, and we understand how important it is for our customers to partner with responsible providers.
 

Careers

Our team is made up of a diverse group of people from all around the world, and we all have one thing in common: we’re passionate about providing our customers with outstanding solutions.

Thinking of selling your IT business?

Core is a well funded Microsoft Solutions Partner with a 30 year history of being at the heart of control in IT.

We are supported by our bankers and have funds available for strategic business acquisitions. Together with our successful acquisition track record and a commitment to making deals happen, now is the perfect time to talk to us if you are considering selling your IT business.

If you are interested in discussing a potential exit of your IT business, please complete the form on the right. All correspondence will be treated in the strictest of confidence and a mutual non-disclosure agreement will be exchanged prior to any discussions taking place.

Interactive Microsoft workshops

Our workshops are designed to help you realise the value of Microsoft technologies in your business, gain real value from your investment and transform the way you work.

The workshops are a collaborative and immersive experience; our experts will work with you to identify your business objectives and establish the Microsoft technologies to help you achieve them.
 

Request a workshop

Our range of workshops covers every aspect of the modern workplace including productivity, collaboration, identity, security and compliance and communication, with interactive and engaging sessions that bring the art of the possible to life.

Download our workshop guide

Read more about the interactive workshops we offer, and how they can benefit your business by downloading our guide.

MCI Workshop Introduction

Managed Services

Discover why Core is the first choice for many organisations looking to add flexibility, efficiency, and expertise to their teams.

Cloud Technology

From Microsoft’s leading platforms to bespoke cloud solutions, Core’s range of cloud technology solutions covers everything the modern workplace needs.

Professional Services

Whichever challenges you face on your digital journey, Core's professional services team has a solution to help, from Automation & AI to our innovative Smart Services.

Public Sector

Certified secure solution for the public sector, providing a reliable, flexible, secure and affordable IT solution.

Commercial Sector

Certified commercial sector solutions, covering all your commercial needs from financial and legal services, through to manufacturing.

Download our Frontline Workers white paper

Learn how technology can help to balance productivity with wellbeing for Frontline Workers.

White paper: How technology is revolutionising the health and productivity of frontline workers


Why our customers choose us

Since we were founded in 1990 and started our Microsoft journey, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft's cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.

What sets us apart is a talented and passionate team who truly love what they do, demonstrating boundless enthusiasm and dedication in every single project.
 

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"It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else."

Greater London Authority

"Core has a lot of experience working with the public sector, which was definitely a benefit."

Angel Trains

"There’s such a good working relationship with Core, it’s like having another permanent person in our organisation."

Talbot

"We had a really good, down to earth relationship with a few of the guys, and they know what they are doing."

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The Core knowledge hub

Stay up-to-date with the latest insights, trends, and discussions from Core's team of subject matter experts through our blog topics, news articles and downloadable resources.



Aspen Insurance

Success Stories

Aspen Insurance

The story

Founded in 2002 with a wealth of expertise in insurance and risk management, Aspen provide custom insurance underwriting solutions across a diverse range of geography, products and liabilities. Aspen have a multi-region presence in nine countries and attribute their success to financial strength, insight of their people and a customer-first philosophy.

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"Velocity IT presented an agile solution that accelerated the analysis of the business problem and delivered a solution that allowed for the seamless submission of new business from brokers."

Aspen Insurance
Velocity IT was acquired by Core Technology Systems, and is now part of the Core Group.

The Challenge

Aspen identified the need to review their business processes to enable a more efficient way of handling New Broker Requests. Velocity IT was selected to lead the project, proposing a phased approach incorporating a project discovery, process automation architecture and deployment of a new system.

The discovery phase identified that the existing new broker business request system was fundamentally flawed. Requests were located in a central mailbox, which caused a number of functional issues.

Due to the lack of a robust process and accountability for tasks, the request could often be delayed, or at worst mislaid. The absence of a centralised system meant that requests went missing in the various stakeholder’s inboxes.

Furthermore, a de-fragmented approach to ownership meant that management reports were extremely challenging to collate and status of the requests were unknown.

The Solution

Engagement started with a discovery session with Aspen’s key stakeholders to define which processes could be improved via automation.

Velocity IT presented an agile solution that accelerated the analysis of the business problem and delivered a solution that allowed for the seamless submission of new business from brokers.

The key benefits of the new system are:

  • Fully automated process, allowing every task to be directed to the appropriate department and at the right time to meet optimal processing timeframes.
  • The system features a suite of Management Information (MI) reports that allow case and management stakeholders to gain insight into their workload and overall performance.
  • Ease of access reporting and status allows for bottlenecks to be quickly identified and resolved.
  • Audit and compliance obligations are satisfied through automated reports.
Aspen Insurance

“The adoption of the business-wide system has resulted in quicker processing times.”

Aspen Insurance

The Outcome

The adoption of the business-wide system has resulted in quicker processing times of new business, effective staff management, reduced data capture errors and has supplied a self-help management information resource, that will enable the business to scale.

Want to see more?

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Let's talk

For more information about Core or to discuss your project, contact our friendly experts today.