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Our difference

We are on a mission to deliver innovative business transforming technology solutions that exceed our customers’ expectations.

Our culture

Our values guide us in everything we do and help shape our culture and customer approach. Find out more about our values and meet some of our team.

Our Microsoft Partnership

As a Microsoft Solutions Partner, we’ve been at the centre of the revolutionary changes that technology has brought to every aspect of life and we continue to stand by their side at the centre of tomorrow’s digital transformations.

Microsoft Solutions Partner

Our partners

We have successfully built relationships with multiple partners that prepare businesses for the future.

Carbon management

We understand our environmental responsibilities as a UK business and IT Managed Service Provider, and we understand how important it is for our customers to partner with responsible providers.


Our team is made up of a diverse group of people from all around the world, and we all have one thing in common: we’re passionate about providing our customers with outstanding solutions.

Thinking of selling your IT business?

Core is a well funded Microsoft Solutions Partner with a 30 year history of being at the heart of control in IT.

We are supported by our bankers and have funds available for strategic business acquisitions. Together with our successful acquisition track record and a commitment to making deals happen, now is the perfect time to talk to us if you are considering selling your IT business.

If you are interested in discussing a potential exit of your IT business, please complete the form on the right. All correspondence will be treated in the strictest of confidence and a mutual non-disclosure agreement will be exchanged prior to any discussions taking place.

Interactive Microsoft workshops

Our workshops are designed to help you realise the value of Microsoft technologies in your business, gain real value from your investment and transform the way you work.

The workshops are a collaborative and immersive experience; our experts will work with you to identify your business objectives and establish the Microsoft technologies to help you achieve them.

Request a workshop

Our range of workshops covers every aspect of the modern workplace including productivity, collaboration, identity, security and compliance and communication, with interactive and engaging sessions that bring the art of the possible to life.

Download our workshop guide

Read more about the interactive workshops we offer, and how they can benefit your business by downloading our guide.

MCI Workshop Introduction

Managed Services

Discover why Core is the first choice for many organisations looking to add flexibility, efficiency, and expertise to their teams.

Cloud Technology

From Microsoft’s leading platforms to bespoke cloud solutions, Core’s range of cloud technology solutions covers everything the modern workplace needs.

Professional Services

Whichever challenges you face on your digital journey, Core's professional services team has a solution to help, from Automation & AI to our innovative Smart Services.

Public Sector

Certified secure solution for the public sector, providing a reliable, flexible, secure and affordable IT solution.

Commercial Sector

Certified commercial sector solutions, covering all your commercial needs from financial and legal services, through to manufacturing.

Download our Frontline Workers white paper

Learn how technology can help to balance productivity with wellbeing for Frontline Workers.

White paper: How technology is revolutionising the health and productivity of frontline workers

Why customers choose us

Since we were founded in 1990 and started our Microsoft journey, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft's cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.

What sets us apart is a talented and passionate team who truly love what they do, demonstrating boundless enthusiasm and dedication in every single project.


"It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else."

Greater London Authority

"Core has a lot of experience working with the public sector, which was definitely a benefit."

Angel Trains

"There’s such a good working relationship with Core, it’s like having another permanent person in our organisation."


"We had a really good, down to earth relationship with a few of the guys, and they know what they are doing."

Read our latest blog articles

Harnessing Evergreen IT Services for Strategic Advantage

Maximising Savings on Azure with Core’s Gain-Share Offer
Future-Proofing Your Business: The Perils of Rushing into Copilot for Microsoft 365

AI for All: How Microsoft's Latest Update on Copilot Opens Doors for all Businesses
The Core knowledge hub

Stay up-to-date with the latest insights, trends, and discussions from Core's team of subject matter experts through our blog topics and news articles.

Core NewsroomJun 27, 2023 2:15:20 PM3 min read

Evolving Landscape of the UK IT Managed Services Market

Leading technologies, services, and cost savings initiatives for Public Sector organisations.

This blog explores the significant changes witnessed in the UK IT managed services market since 2020, with a specific focus on the public sector. The rapid advancement of technology, coupled with evolving market dynamics, has led to new trends and opportunities for organisations seeking managed IT services. Here we highlight the leading technologies, innovative services, and cost savings initiatives that public sector organisations can leverage to enhance their operational efficiency and deliver better services to citizens.

The IT managed services market in the UK has experienced notable transformations since 2020. The convergence of cloud computing, artificial intelligence (AI), and cyber security has reshaped the landscape, providing organisations with advanced tools and solutions to optimise their IT infrastructure. The public sector, in particular, has been seeking ways to adopt innovative technologies and streamline operations while ensuring cost-effectiveness and data security.

Changing Technologies 

Cloud Computing

Cloud adoption has become a cornerstone of IT managed services, enabling organisations to reduce infrastructure costs, enhance scalability, and improve data accessibility. The public sector has embraced cloud solutions, migrating data and applications to secure and reliable cloud platforms, such as Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP).

Artificial Intelligence and Machine Learning

AI and machine learning technologies have revolutionised IT managed services. Public sector organisations are leveraging these technologies to automate processes, improve decision-making, and enhance citizen services. AI-powered chatbots, predictive analytics, and natural language processing (NLP) are being utilised to streamline operations and deliver personalised experiences.

Cyber security

With the growing threat landscape, cyber security has become a top priority for public sector organisations. Managed security services, including threat monitoring, incident response, and vulnerability assessments, are crucial for protecting sensitive data and ensuring compliance with regulatory requirements. Advanced technologies like blockchain and zero-trust architecture are also being adopted to bolster security measures.


Innovative Services 

Remote Infrastructure Management (RIM)

The COVID-19 pandemic has accelerated the need for remote IT infrastructure management. RIM services allow public sector organisations to monitor, manage, and secure their systems remotely, minimising downtime and reducing costs associated with on-site IT support.

Data Analytics and Business Intelligence

Extracting actionable insights from vast amounts of data is essential for public sector organisations. Managed services providers offer data analytics and business intelligence solutions to help organisations make informed decisions, optimise resource allocation, and enhance service delivery.

Robotic Process Automation (RPA)

RPA enables the automation of repetitive tasks, freeing up human resources and improving operational efficiency. Public sector organisations can leverage RPA to streamline processes, reduce errors, and enhance citizen services without significant upfront investments.


Cost Savings Initiatives 

Virtualisation and Consolidation

Virtualisation technologies allow organisations to maximise the utilisation of their server infrastructure, reducing hardware costs and energy consumption. Consolidating servers and applications onto fewer physical machines can result in significant cost savings and simplified management.

Managed Print Services (MPS)

Public sector organisations often face high costs associated with printing and document management. MPS providers help optimise printing infrastructure, reducing print-related expenses, minimising waste, and enhancing security through print management solutions.

Unified Communications (UC)

Integrated communication platforms facilitate collaboration and improve productivity. By adopting UC solutions, public sector organisations can consolidate various communication channels, such as voice, video, and messaging, resulting in cost savings and streamlined workflows.

Robotic Process Automation (RPA)

RPA implementation enables the automation of repetitive tasks, freeing up human resources and improving operational efficiency. Public sector organisations can leverage RPA to streamline processes, reduce errors, and enhance citizen services without significant upfront investments.

The UK IT managed services market has undergone remarkable changes since 2020, driven by advancements in technology and evolving market demands. Public sector organisations can leverage leading technologies, innovative services, and cost savings initiatives to enhance operational efficiency and provide better services to stakeholders. Core has extensive experience in supporting public sector organisations including DEFRA, multiple colleges and universities, and many local councils.

To find out more about how we can help your organisation, get in touch today by emailing us at hello@core.co.uk or fill out our contact form and one of our team will be in touch.