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Our difference

We are on a mission to deliver innovative business transforming technology solutions that exceed our customers’ expectations.

Our culture

Our values guide us in everything we do and help shape our culture and customer approach. Find out more about our values and meet some of our team.
 

Our Microsoft Partnership

As a Microsoft Solutions Partner, we’ve been at the centre of the revolutionary changes that technology has brought to every aspect of life and we continue to stand by their side at the centre of tomorrow’s digital transformations.

Microsoft Solutions Partner

Meet the Executive Team

Meet the leaders driving innovation and excellence at Core – get to know our Executive Team.
 

Our partners

We have successfully built relationships with multiple partners that prepare businesses for the future.
 

Carbon management

We understand our environmental responsibilities as a UK business and IT Managed Service Provider, and we understand how important it is for our customers to partner with responsible providers.
 

Careers

Our team is made up of a diverse group of people from all around the world, and we all have one thing in common: we’re passionate about providing our customers with outstanding solutions.

Thinking of selling your IT business?

Core is a well funded Microsoft Solutions Partner with a 30 year history of being at the heart of control in IT.

We are supported by our bankers and have funds available for strategic business acquisitions. Together with our successful acquisition track record and a commitment to making deals happen, now is the perfect time to talk to us if you are considering selling your IT business.

If you are interested in discussing a potential exit of your IT business, please complete the form on the right. All correspondence will be treated in the strictest of confidence and a mutual non-disclosure agreement will be exchanged prior to any discussions taking place.

Interactive Microsoft workshops

Our workshops are designed to help you realise the value of Microsoft technologies in your business, gain real value from your investment and transform the way you work.

The workshops are a collaborative and immersive experience; our experts will work with you to identify your business objectives and establish the Microsoft technologies to help you achieve them.
 

Request a workshop

Our range of workshops covers every aspect of the modern workplace including productivity, collaboration, identity, security and compliance and communication, with interactive and engaging sessions that bring the art of the possible to life.

Download our workshop guide

Read more about the interactive workshops we offer, and how they can benefit your business by downloading our guide.

MCI Workshop Introduction

Managed Services

Discover why Core is the first choice for many organisations looking to add flexibility, efficiency, and expertise to their teams.

Cloud Technology

From Microsoft’s leading platforms to bespoke cloud solutions, Core’s range of cloud technology solutions covers everything the modern workplace needs.

Professional Services

Whichever challenges you face on your digital journey, Core's professional services team has a solution to help, from Automation & AI to our innovative Smart Services.

Public Sector

Certified secure solution for the public sector, providing a reliable, flexible, secure and affordable IT solution.

Commercial Sector

Certified commercial sector solutions, covering all your commercial needs from financial and legal services, through to manufacturing.

Download our Frontline Workers white paper

Learn how technology can help to balance productivity with wellbeing for Frontline Workers.

White paper: How technology is revolutionising the health and productivity of frontline workers


Why our customers choose us

Since we were founded in 1990 and started our Microsoft journey, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft's cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.

What sets us apart is a talented and passionate team who truly love what they do, demonstrating boundless enthusiasm and dedication in every single project.
 

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"It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else."

Greater London Authority

"Core has a lot of experience working with the public sector, which was definitely a benefit."

Angel Trains

"There’s such a good working relationship with Core, it’s like having another permanent person in our organisation."

Talbot

"We had a really good, down to earth relationship with a few of the guys, and they know what they are doing."

Read our latest blog articles

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The Core knowledge hub

Stay up-to-date with the latest insights, trends, and discussions from Core's team of subject matter experts through our blog topics, news articles and downloadable resources.



Microsoft Teams Health Check

Microsoft Teams
Health Check

 

Microsoft Teams is the ultimate hub that brings together communication, collaboration and security

Microsoft Teams is the communication and collaboration hub for your Microsoft 365 digital workplace.

It brings your team together online, making collaboration easier and more efficient, and ultimately making it easier to get more done.

The main features of Microsoft Teams are text-based chat, the ability to schedule and hold online meetings (both video calls and voice calls), and easy collaboration on documents.

Teams can also be extended with additional apps and third-party integrations, bringing all your business systems together in one place.

Most Microsoft 365 licences include access to Microsoft Teams. It’s available as apps for computers and for mobile devices, with versions available for Windows, Mac, iOS and Android. That means more than 100 million users have access to the world of Teams.

The biggest change prompted by Microsoft Teams is a major shift away from email and sharing multiple versions of files. Instead of email, you can now chat on Teams – your chats are stored so you can refer to them later from any device. Files created or shared within Teams can be edited by multiple people without having to consolidate multiple versions – everyone’s working on the same file.

 

Communicate Communicate

Discuss your work in the most appropriate way for the task – whether that’s instant messages, voice calls, instant video meetings or live events.

 
Collaborate Collaborate

Work together with your team on one version of each document in the apps you know and trust like Excel, PowerPoint and Word, right from Teams.

 
Find Information Find Information

Find anything or anyone in your organisation in moments, thanks to intelligent search powered by Microsoft Graph technology.

 

Communicate with Microsoft Teams

Communication features are built into the heart of Microsoft Teams, including audio calls from desktop or mobile devices, getting notifications of important activity across your devices, and the ability to forward emails to Teams channels – including attachments.

Microsoft Teams is deeply integrated with the rest of Microsoft 365. It brings the power of centralised storage with SharePoint and OneDrive for Business together with an intuitive interface which encourages teamwork. Any documents, spreadsheets, presentations, images, videos and other files shared in Teams are synchronised such that every member of your team can see and work on the latest version.

Real-time editing is enabled by Teams, with your colleagues’ changes appearing instantly. Combine that with live chat and instant video calls and you have a single tool that enables deeper collaboration – even if you’re all working from home.

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Microsoft Teams adoption services

The uptake of Microsoft Teams in recent years has accelerated in tandem with more people choosing, or being required to work from home.

Microsoft has invested heavily in Teams, and it’s obvious that they believe it represents the future of the digital workplace. No matter what size of organisation you run, Teams offers a scalable, intuitive way to ‘work smarter’ with greater efficiency.

The team at Core are experts in Teams. We have delivered Microsoft Teams adoption programmes for organisations of all sizes, from major household-name brands to small non-profit organisations. We have an enviable selection of tools, frameworks and learning methods we’ve developed over these engagements, and are confident that we can help you and your colleagues get the most out of this amazing technology.

If you’re used to Skype for Business, you might view Teams as an evolution of that product.

However, that only represents a tiny, tiny fraction of the capabilities of Microsoft Teams. It’s not an exaggeration to say that Teams isn’t just a new app: it’s a new way of working.

Now you can have instant messaging, voice calls, video calls, video meetings, Microsoft Teams live events, file sharing, collaborative editing and much more, all from a single, intuitive user interface.

Once your organisation has properly adopted Teams, you’ll wonder how you ever got things done without it.

 

Getting you started

The team here at Core recognises that moving to Teams represents not just some shiny new software, but a mindset change.

Indeed, approaching the move to Microsoft Teams as just a software change is the path to disaster. Deploying Teams is only the first step; to fully experience it, you must understand the benefits of your new, truly digital workplace.

To get people using Teams, you need a well-thought-out programme of adoption. That’s where we can help.

We’ll take you through a step-by-step programme, from discovery and assessment of your technology, through the creation of an adoption programme tailored to your business, to ensuring its delivery and ongoing success. We have been on the Microsoft Teams adoption journey before, and we know all the potential pitfalls. We also know what it takes to successfully get people using Teams in the real world.

Let Core be your trusted guide towards ensuring the adoption this exciting new technology.

Microsoft Teams vs email

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Microsoft Teams has been created from the ground up to revolutionise the way we work with information. Rather than contending with each other to have the latest version of a file, or being stumped by not knowing something, Teams gives everyone access to the files and people they need to get their work done. It’s been designed from scratch to work in the way people think. Built around the idea of instant messaging, Teams borrows ideas most of us are familiar with from social media like Facebook, and combines it with the underlying power of Microsoft 365.

Unlike email threads, Teams conversations are easy to navigate, maintain the correct order, and are fully searchable. And, unlike email, it’s easy to search within Teams conversations and quickly find what you’re looking for. You can drop documents, images and links into your conversations, just like email attachments. But, unlike email attachments, those files are easy to find later on, as they’re all stored in one place.

Microsoft Teams integration

The Microsoft Teams platform has also been designed to integrate with hundreds of third-party tools, which lets you quickly add capabilities to Teams as needed. For example, you can instantly create a whiteboard, add a task list or Kanban board, a wiki or a spreadsheet.

This functionality also allows third-party apps to interact with Microsoft Teams, as if they were part of the Teams app itself. That means you can bring line-of-business apps and systems your organisation relies on directly into the Teams window, making it a true hub for all your work.

Finally, integration means interoperability with the Microsoft Power Platform, which lets you build advanced customisations and apps tailored just to your business using Microsoft Flow, Power Apps and Power BI.

Communicate from one window Communicate from one window

Chat with colleagues, hold instant video meetings and even use Teams to make outgoing calls to phone numbers.

 
Security and peace of mind Security and peace of mind

Teams is built on the world-class, rock-solid security and compliance platform which underlies Office 365.

 
Make it your own Make it your own

Bring the apps and services your colleagues use directly into Teams, with hundreds of connectors available.

 

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The Future of
Microsoft Teams


Microsoft maintains a constantly-updated roadmap for Microsoft Teams, which sets out which features are being worked on and what to expect.

This has included features like recording meetings to the Cloud, virtual backgrounds and federation with other organisations’ Teams tenants. They are also highly responsive to requests from the community, with features such as Breakout Rooms and more people on screen at once being added following popular demand.

At Core, we operate on a principle of monitoring of the Teams roadmap, which lets us advise our customers of upcoming changes and new features that may be of interest to them, or affect their business. It’s part of the proactive ‘Evergreen’ service we pride ourselves on delivering.

Microsoft Teams vs Slack
vs Facebook Workplace

So what makes Microsoft Teams so useful, particularly over competing software products like Slack or Facebook Workplace?

All have a similar range of features, but Teams has a distinct advantage over the competition, particularly where your organisation has already made the choice to use Microsoft 365.

Teams is a Microsoft product which is provided as part of your Microsoft 365 licensing, so there’s usually no additional cost. What’s more, it integrates seamlessly with the rest of your Microsoft 365 environment: Word, Excel, and PowerPoint; SharePoint, OneDrive and Exchange.

What’s more, it integrates seamlessly with the rest of your Microsoft 365 environment: Word, Excel, and PowerPoint; SharePoint, OneDrive and Microsoft Exchange.

Your calendars, meetings, tasks and files can all be surfaced in Microsoft Teams with no additional effort.

Because it’s integrated with the rest of Microsoft 365, you can use single sign-on to connect to Teams – and you’ll find the rest of your organisation already there. For IT administrators, it’s much easier to manage, too.

Book your Microsoft Teams
Health Check

When it comes to remote working with Microsoft Teams, organisations around the world have had to rapidly accelerate the pace of change. Whether you were already rolling out Teams, or had your hand forced by COVID-19, good governance demands that you properly understand what’s going on with your Microsoft Teams environment.

Core's Microsoft Teams Health Check gives you a deep understanding of how your organisation is using Teams, shows what you’re doing right, and highlights any potential security concerns so you can nip them in the bud.

You’ll also have access to our friendly team of experts who can advise you on your next steps.

Our Health Check gives you peace of mind, backed up by real data, and opens the door to a well-managed Teams estate that works better for your business.

Get set up
Get set up

We will run our proprietary Microsoft Teams Health Check package on your tenant, gathering key information about setup, usage and more.

Get the report
Get the report

We’ll analyse the results and drill down into the details of your Microsoft Teams environment. The result is a comprehensive and actionable report.

Understand and act
Understand and act

Our team will guide you through the report, offering guidance on how to interpret the findings and advice on how to remediate any challenges.

Next steps
Next steps

We’ll help you plan your next steps in making better use of Microsoft Teams and tailoring it to your organisation.

Microsoft Teams information security


No matter the size of your organisation, Microsoft Teams gives you enterprise-grade security and compliance features, designed and implemented by Microsoft’s world-leading security team.

Not only that, but Microsoft Teams is Tier C compliant, and complies with ISO 27001, ISO 27018, SSAE16 SOC 1 and SOC 2 and HIPAA. You can rest assured that your data is secure and compliant with local, international and sectoral regulations.

Served from Microsoft’s own cloud, with datacentres around the world, including in the UK, Teams is a global-scale app that can meet your data residency requirements.

Information Protection is built right into the fabric of Teams. All data is encrypted, and multi-factor authentication can be enforced to make sure your valuable corporate information is as safe as possible. Advanced eDiscovery and auditing features are also available.

Health Check:
Microsoft Teams Governance

The Health Check will help you to answer a wide scope of questions about your Microsoft Teams estate as it stands, and helps you make informed decisions about where to take it next. Discover how your Teams is performing and get in touch with Core's subject matter experts today. We’ll start the process of helping you get more out of Microsoft Teams.

Managing Teams
Managing Teams

  • How many teams do we have?
  • Are there inactive or duplicate teams I can legitimately delete?
  • Are there teams with too many channels, and what implications do they have?
  • Should we implement or revisit team creation policies?
  • Are there teams with too many owners, or too few owners?
Robust Security
Security

  • Do any teams exist that might give cause for concern?
  • Do we have teams with too many external users?
  • Are there external users with unwarranted levels of access?
  • How do I change my security questions on Microsoft Teams?
  • What other authentication measures are available for our organisation?
Users
Users

  • Are all the accounts correctly assigned?
  • Who are the most active users in our organisation?
  • Are some users in too many teams?
  • Which teams should our new hires join?
  • Are we prepared for a team owner being on holiday or off sick?
  • Is training available to help my company learn how to use the software?

Talk to us today to arrange a Microsoft Teams Health Check.

With years of experience and deep expertise in Microsoft technologies, Core is your trusted partner in Microsoft 365.

Our team conducts thorough assessments to ensure your systems are optimised for performance and security. We provide actionable insights and recommendations tailored to your unique environment. Partnering with us not only enhances operational efficiency but also fortifies your Microsoft ecosystem against potential challenges.

Ready to start your Microsoft Teams Health Check today?

Through a combination of automated tools and expert analysis, Core can help identify potential issues, recommend best practices, and ensure that your organisation maximises the efficiency and effectiveness of your Microsoft 365 services.

What our customers say about us

Simon BealeIT Development Manager, Angel Trains
The team at Core are excellent. We enjoy working with them and they have experts in a wide variety of fields so can help with most projects we need assistance with.
Angel Trains
Alistair TriggIT Manager, Hart District Council
Core provides really cost-effective and flexible support in a model that works really well for Hart. Through Core’s implementation of advanced infrastructure projects, we’ve been able to offer a better experience for our communities, with the appropriate security and compliance we required.
 
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Jane LoveseyProgramme Manager, Six Degrees

Core have been outstanding to work with. They really listened to what we were trying to do, talked through all of their ideas, and fully explained the pros and cons involved while taking into account our long-term business goals.

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Tom BradyChief Information Officer, The University of Law

Over the years, Core and the University of Law have built a strong relationship based on trust, expertise and knowledge. Core has always listened to and addressed our specific needs, before tailoring a specific and precise solution, whether that be delivering a successful SharePoint Online project, or when approached for some guidance or advice around Dynamics 365 licensing. We very much look forward to collaborating on future projects with Core.

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Stephen WarrenImplementation Manager, David Lloyd Clubs

It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else.

With pre-purposed training modules and the ability to tailor training to our specific needs, Core ticks all the boxes. What may have taken weeks to prepare by way of training materials, instead took only days.

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Rob LeverSenior IT Operations Manager, Cornerstone

Core have helped us with various projects, from initiation to delivery for web development to app deployments, and they have always shown a high level of expertise and creativity. Core is not just a solution provider, they are also a trusted advisor who take time to understand our needs and goals to ensure our investment delivers value to the business. In an age where supplier engagement can be painful, it has been a pleasure working with Core since the outset!

Cornerstone

Let's talk

For more information about Core or to discuss your project, contact our friendly experts today.