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Our difference

We are on a mission to deliver innovative business transforming technology solutions that exceed our customers’ expectations.

Our culture

Our values guide us in everything we do and help shape our culture and customer approach. Find out more about our values and meet some of our team.
 

Our Microsoft Partnership

As a Microsoft Solutions Partner, we’ve been at the centre of the revolutionary changes that technology has brought to every aspect of life and we continue to stand by their side at the centre of tomorrow’s digital transformations.

Microsoft Solutions Partner

Meet the Executive Team

Meet the leaders driving innovation and excellence at Core – get to know our Executive Team.
 

Our partners

We have successfully built relationships with multiple partners that prepare businesses for the future.
 

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We understand our environmental responsibilities as a UK business and IT Managed Service Provider, and we understand how important it is for our customers to partner with responsible providers.
 

Thinking of working at Core?

At Core, we love to work with people who share our passion and motivation for business growth and success.

We believe in fostering a culture where our team members can thrive, and make a meaningful impact, and value integrity, innovation, and excellence. Core is also a leading UK Microsoft Solutions Partner in delivering IT service excellence. 

Our team is made up of a diverse group of people from all around the world, and we all have one thing in common: we’re passionate about providing our customers with outstanding solutions.

If you’re ready to make an impact, grow your career, and work with a passionate and inclusive team driving business growth, we’d love to talk to you.

Interactive Microsoft workshops

Our workshops are designed to help you realise the value of Microsoft technologies in your business, gain real value from your investment and transform the way you work.

The workshops are a collaborative and immersive experience; our experts will work with you to identify your business objectives and establish the Microsoft technologies to help you achieve them.
 

Request a workshop

Our range of workshops covers every aspect of the modern workplace including productivity, collaboration, identity, security and compliance and communication, with interactive and engaging sessions that bring the art of the possible to life.

Download our workshop guide

Read more about the interactive workshops we offer, and how they can benefit your business by downloading our guide.

MCI Workshop Introduction

Managed Services

Discover why Core is the first choice for many organisations looking to add flexibility, efficiency, and expertise to their teams.

Cloud Technology

From Microsoft’s leading platforms to bespoke cloud solutions, Core’s range of cloud technology solutions covers everything the modern workplace needs.

Professional Services

Whichever challenges you face on your digital journey, Core's professional services team has a solution to help, from Automation & AI to our innovative Smart Services.

NFP & Membership

Core's IT Solutions for NFP and Membership organisations help you overcome the unique challenges of the sector, so that your members get value from their membership.

Public Sector

Certified secure solution for the public sector, providing a reliable, flexible, secure and affordable IT solution.

Commercial Sector

Certified commercial sector solutions, covering all your commercial needs from financial and legal services, through to manufacturing.

Download our Frontline Workers white paper

Learn how technology can help to balance productivity with wellbeing for Frontline Workers.

White paper: How technology is revolutionising the health and productivity of frontline workers


Why customers choose us

Since we were founded in 1990 and started our Microsoft journey, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft's cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.

What sets us apart is a talented and passionate team who truly love what they do, demonstrating boundless enthusiasm and dedication in every single project.
 

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"It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else."

Greater London Authority

"Core has a lot of experience working with the public sector, which was definitely a benefit."

Angel Trains

"There’s such a good working relationship with Core, it’s like having another permanent person in our organisation."

Talbot

"We had a really good, down to earth relationship with a few of the guys, and they know what they are doing."

Read our latest blog articles

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moreCore monthly newsletter

Core Updates – October 2025

coreupdates-hero-image-oct25-1

 

Latest Updates from Microsoft 365 Cloud Solutions

Microsoft 365 continues to evolve, bringing smarter tools, deeper integrations and AI-powered experiences to help organisations work better, faster, and more securely. In this month’s roundup, we explore the most impactful updates rolling out across Microsoft 365 cloud solutions, grouped by product and designed to help you unlock more value from your digital workplace.

 

Microsoft Copilotblog-icon-copilot-200625

Copilot Usage Report

Preview Date: September 2025

Rollout Date: October 2025


Why It Matters: The new usage report in the Microsoft 365 admin centre provides granular insights into Copilot adoption, retention and engagement across apps like Word, Excel, PowerPoint, and Teams. It includes metrics such as active users, prompt volume and agent usage. This helps IT leaders track ROI and identify opportunities for further enablement.




Copilot Memory & Personalisation

Preview Date: October 2025

Rollout Date: Rolling out through Q4 2025


Why It Matters: Copilot now learns how you work by using your chats, job profile and custom instructions to deliver more personalised support. Memory is private and user-controlled, allowing you to manage what Copilot remembers.

 


 

Copilot Chat Enhancement Across Microsoft 365

Preview Date: October 2025

Rollout Date: Rolling out through Q4 2025


Why It Matters: Copilot Chat now references previous chats, reads live web pages and supports step-by-step image editing across Word, Excel, PowerPoint, Outlook and OneNote. It’s becoming a true productivity partner by reducing manual effort and helping teams stay aligned.

Microsoft TeamsMicrosoft Teams

Collaborative Notes in Chats

Preview Date: September 2025

Rollout Date: October 2025


Why It Matters: Meeting participants can now co-author notes in real time within Teams chats, with automatic syncing to Loop and OneNote. This keeps conversations actionable and reduces the need to switch apps.

 


 

Channel Agent (AI Assistant)

Preview Date: Mid-September 2025

Rollout Date: Mid-October 2025


Why It Matters: Microsoft Teams now includes a Channel Agent; an AI assistant embedded in each standard channel. It summarises conversations, drafts status updates, assigns tasks via Planner and answers questions based on channel content. This brings Copilot’s contextual intelligence directly into team workflows.

Microsoft PowerPointMicrosoft PowerPoint

Reference Loop Components in Presentations

Preview Date: Mid-September 2025

Rollout Date: Mid-October 2025


Why It Matters: Copilot in PowerPoint now supports referencing Microsoft Loop components, making it easier to build dynamic, collaborative presentations.

 


 

Channel Agent (AI Assistant)

Preview Date: Mid-September 2025

Rollout Date: Mid-October 2025


Why It Matters: Microsoft Teams now includes a Channel Agent; an AI assistant embedded in each standard channel. It summarises conversations, drafts status updates, assigns tasks via Planner and answers questions based on channel content. This brings Copilot’s contextual intelligence directly into team workflows.

Microsoft Vivaicon-viva-md

Skills Landscape Report

Preview Date: June 2025 (Public Preview)

Rollout Date: October 2025 (General Availability)


Why It Matters: Viva’s Skills Landscape Report helps organisations explore top skills, identify gaps and plan strategic upskilling. Powered by People Skills AI, it provides a dynamic view of workforce capabilities and informs talent decisions.

 

How to Utilise These Updates

  • IT Admins: Use the Copilot usage report to benchmark adoption and identify departments needing support.
  • Team Leaders: Leverage Channel Agent and Collaborative Notes to streamline communication and task management.
  • HR & L&D: Use Viva’s Skills Landscape to inform workforce planning and development strategies.
  • Everyone: Try Copilot’s new memory and personalisation features to make your AI assistant truly yours.


We look forward to working with you

Many organisations are underutilising their Microsoft licenses and are therefore wasting valuable income. If you need help utilising these latest developments or want to discuss your Microsoft licenses more widely, get in touch with us.

Kind regards,

Mhairi-Nisbet
Mhairi Nisbet
Customer Success Manager
 
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