Managed IT Services
Managed User Services
The modern workplace has evolved, inspiring innovative technologies, increasing cloud adoption, and enabling flexibility into the way we work.
We believe that businesses striving to meet the demands of a modern workplace need modern services behind them, providing users with the support they need, wherever they are.
Core’s range of services begins with the user in mind. Our Managed Service Desk and Managed End User Compute services work hand in hand, or as standalone services, streamlining your users’ workday, from the moment they log in to the moment they sign off.
Managed Cloud
Our Managed Cloud services provide you with the tools and security your users need, wherever they are. Managed by our service management team, our cloud services have been developed to provide 2nd and 3rd line support to our customers’ service desk functions.
Managing a modern workplace, providing agility to users, and managing the platforms on which your business can grow, requires a broad range of skills that are often hard to find, and often harder to sustain. Our Managed Cloud services deliver the capabilities your business needs without the overheads.
We are a Microsoft Solutions Partner, and our specialists know exactly how to deliver results and drive greater value for our customers.
Managed Infrastructure
Our Infrastructure solutions are designed to provide comprehensive support for your physical hardware, ensuring that your IT infrastructure runs smoothly and efficiently.
Whatever the nature of your IT infrastructure, from physical server hardware through to network infrastructure, our Managed Infrastructure solutions provide the support you need during your digital transformation.
We understand that many businesses still rely on legacy hardware. We also understand the need for physical infrastructure to be supported to the same high standard as cloud infrastructure. That's why our managed infrastructure services are the perfect solution for hybrid environments.
Managed SaaS
Our SaaS (Software as a Service) offerings provide businesses with the flexibility, practicality, and functionality of cloud applications, but with the level of professional support organisations require.
These platforms provide key roles within organisations, enhancing and adding to value to a Microsoft environment.
Applications like SharePoint Online and Dynamics CRM are the backbone of many businesses, with employees relying on the versatility the cloud platforms to work from anywhere.
Our Managed SaaS services enable that flexibility, bolstering IT support capabilities with hard-to-find specialist skills.
See what you could have with Core as your managed services IT provider
24/7 support
Receive instant help at any time of day with our IT support – available 24/7, 365 days a year. Even at Christmas!
Server support
Your servers can be supported whether they are located on-premise or hosted in the cloud via Microsoft Azure.
Microsoft Office 365 support
Additional support is also available for Microsoft Office 365 and the Enterprise Mobility Suite (EMS).
Proactive patching
You benefit from proactive patching and security monitoring on all desktops and servers with Core’s Managed IT Service. It means you’re protected against newly discovered vulnerabilities as soon as possible.
Cloud hosted service desk
Your users can check the status of their issues and queries via access to a cloud-hosted service desk system.
The Importance of
Employee Engagement
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The last two years have forced organisations to rethink the way we work, with more and more organisations adopting remote and hybrid working models as part of their long-term strategy. It’s important that in changing business models, employee experience and engagement must be considered.
Working remotely changed employee relationships with their organisations, crystallising the importance of employee interaction and staff wellbeing, and highlighting how intrinsic this is to staff productivity, creativity, and resilience. It has become clear that investing time and money into the employee experience is beneficial not only to individuals, but to businesses as a whole.
Since Microsoft responded in 2021 by launching a digital employee experience platform, Microsoft Viva, we surveyed the market to see where employee engagement ranked in their current priorities.
What our customers say about us
We are a Microsoft Cloud Managed Service Provider, specialising in Microsoft 365 technology
We help businesses transform through technology, and provide value-added support for solutions built on the Microsoft Platform. We listen to your needs and understand them, so you can achieve the required outcomes effectively.
Powered by Microsoft, we provide solutions that connect, secure and transform your business, improving the way you work and enabling you for future growth.
As a Microsoft Solutions Partner, we are supported by Microsoft to lead the UK programme of technology-enablement workshops, with proven technical capability demonstrated via our solution designations.
Since the foundation of our business in 1990, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft’s cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.
What sets us apart is our #OneCore inclusive culture of talented and passionate team members who truly love what they do, demonstrating enthusiasm and dedication to customer success in every single project.
