
Viva Sales helps sales professionals to build better relationships with their customers and close deals.
Powered by Office 365 and Microsoft Teams, Viva Sales is a seller experience application which enables sales teams to conduct business more efficiently whilst in the flow of work.
Viva Sales uses cutting-edge technology to help accelerate revenue, improve customer experience, and capture critical customer data. Launched as part of the Microsoft Viva suite, it integrates seamlessly with Microsoft 365 applications, Microsoft Teams, and customer relationship management (CRM) systems, enabling sales professionals to access insightful data and tools directly within their workflow.
By leveraging AI-driven insights, Viva Sales provides a personalised experience, offering recommendations and contextually relevant information that helps sales professionals prioritise their tasks and customer interactions effectively.
Why use Viva Sales?
Viva Sales takes the effort out of the sales process, automating elements like entering data into your existing CRM system, giving you more time to focus on your customer relationships.
Viva Sales targets pain points for sellers by simplifying each step of the digital sales process.
You’ll be able to create dashboards in the flow of work, customise prospect lists, easily share customer details with co-workers in Microsoft Teams using the mention feature, and strengthen customer relationships with built-in AI technology.
The platform also fosters collaboration through shared knowledge and resources, allowing teams to work together in real-time and build relationships with customers.
Viva Sales emphasises employee engagement by incorporating learning opportunities and feedback mechanisms that help sales staff develop their skills and adapt to market changes.
With its focus on integration, insights, and engagement, Microsoft Viva Sales aims to empower sales teams to increase their efficiency and drive better business outcomes in a dynamic sales landscape.
What does Viva Sales do?
Viva Sales features tools which will ensure continuous improvement, better data management, and a more in-depth understanding of your customers. These are some of the core components of Viva Sales:
Viva Sales uses your existing CRM platform, helping reduce the burden of repetitive data entry tasks. It also allows you and your team to keep on top of customer interactions with more unified data management.
Integrating AI between Microsoft and your CRM accelerates revenue by automating more manual aspects of the sales process. Gain deeper understanding about customers with conversational intelligence call summaries and call action items. Easily close deals with AI-driven follow-through suggestions and reminders.
Create custom dashboards with all the relevant information that you need in one location, enabling easier customer relationship management. Download your customer list and Viva Sales will keep it updated for you automatically.
Why choose Core?
Core are the leading experts in Microsoft 365 and we would be happy to guide you through your journey with Microsoft Viva Sales.
The Core team has more than 30 years’ experience of creating Microsoft digital workplaces that really work. At Core, we have delivered results for customers including Scottish Water, Mencap, Tesco Bank, Diabetes UK, International Beverage Holdings, Greater London Authority and many more.
Ready to start your journey with Microsoft Viva Sales?
Our team is ready to discuss how we can support your journey, tailor solutions to your needs, and help you leverage Microsoft technologies effectively. Don't hesitate to reach out today!
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