Skip to content
Our difference

We are on a mission to deliver innovative business transforming technology solutions that exceed our customers’ expectations.
 

Our culture

Our values guide us in everything we do and help shape our culture and customer approach. Find out more about our values and meet some of our team.
 

Our Microsoft Partnership

As a Microsoft Solutions Partner, we’ve been at the centre of the revolutionary changes that technology has brought to every aspect of life and we continue to stand by their side at the centre of tomorrow’s digital transformations.

Microsoft Solutions Partner

Our partners

We have successfully built relationships with multiple partners that prepare businesses for the future.
 

Carbon management

We understand our environmental responsibilities as a UK business and IT Managed Service Provider, and we understand how important it is for our customers to partner with responsible providers.
 

Careers

Our team is made up of a diverse group of people from all around the world, and we all have one thing in common: we’re passionate about providing our customers with outstanding solutions.

Thinking of selling your IT business?

Core is a well funded Microsoft Solutions Partner with a 30 year history of being at the heart of control in IT.

We are supported by our bankers and have funds available for strategic business acquisitions. Together with our successful acquisition track record and a commitment to making deals happen, now is the perfect time to talk to us if you are considering selling your IT business.

If you are interested in discussing a potential exit of your IT business, please complete the form on the right. All correspondence will be treated in the strictest of confidence and a mutual non-disclosure agreement will be exchanged prior to any discussions taking place.

Interactive Microsoft workshops

Our workshops are designed to help you realise the value of Microsoft technologies in your business, gain real value from your investment and transform the way you work.

The workshops are a collaborative and immersive experience; our experts will work with you to identify your business objectives and establish the Microsoft technologies to help you achieve them.
 

Request a workshop

Our range of workshops covers every aspect of the modern workplace including productivity, collaboration, identity, security and compliance and communication, with interactive and engaging sessions that bring the art of the possible to life.

Download our workshop guide

Read more about the interactive workshops we offer, and how they can benefit your business by downloading our guide.

MCI Workshop Introduction

Managed Services

Discover why Core is the first choice for many organisations looking to add flexibility, efficiency, and expertise to their teams.

Cloud Technology

From Microsoft’s leading platforms to bespoke cloud solutions, Core’s range of cloud technology solutions covers everything the modern workplace needs.

Professional Services

Whichever challenges you face on your digital journey, Core's professional services team has a solution to help, from Automation & AI to our innovative Smart Services.

Public Sector

Certified secure solution for the public sector, providing a reliable, flexible, secure and affordable IT solution.

Commercial Sector

Certified commercial sector solutions, covering all your commercial needs from financial and legal services, through to manufacturing.

Download our Frontline Workers white paper

Learn how technology can help to balance productivity with wellbeing for Frontline Workers.

White paper: How technology is revolutionising the health and productivity of frontline workers


Why our customers choose us

Since we were founded in 1990 and started our Microsoft journey, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft's cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.

What sets us apart is a talented and passionate team who truly love what they do, demonstrating boundless enthusiasm and dedication in every single project.
 

logo-menu-david-lloyd

"It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else."

Greater London Authority

"Core has a lot of experience working with the public sector, which was definitely a benefit."

Angel Trains

"There’s such a good working relationship with Core, it’s like having another permanent person in our organisation."

Talbot

"We had a really good, down to earth relationship with a few of the guys, and they know what they are doing."

Read our latest blog articles

Unlocking the Power of Business Agility with Low Code Solutions



Revolutionising Legal Services with Process Automation
Low Code vs. No Code: Which is Right for Your Business?



Harnessing Evergreen IT Services for Strategic Advantage
The Core knowledge hub

Stay up-to-date with the latest insights, trends, and discussions from Core's team of subject matter experts through our blog topics and news articles.


Business Process Automation

Digital Business Platforms

Records Management

Core is a leading provider of Microsoft 365 and SharePoint Online records management solutions.

Microsoft 365 and SharePoint Online now include some seriously powerful Records Management (RM) features, making M365 one of the world’s leading RM solutions. And, best of all, it’s integrated with the tools and apps your team uses every day.

Records Management shouldn’t be an add-on or an extra task your staff have to remember to carry out. It should be part of your team’s way of working, and built into the platform you use to get work done. Until now, many organisations have relied on legacy systems like Meridio to achieve this. The team at Core will help your organisation make the move to modern Microsoft 365 Records Management.

What is Records Management?

Information is valuable, and organisations like yours rightly treat it as a vital asset. Pieces of important information can, and must, be frozen in time in order that they remain available and unchanged for legal reasons. These are called ‘records’. A record can be anything – a file, a conversation, a user’s details, an email. Records Management is the retention, management and deletion of those pieces of information.

Why is Records Management important?

Organisations must have a foolproof way of creating, managing and deleting records, because laws such as the Public Records Act and GDPR specifically call for it. For example, some public sector organisations are legally bound to keep certain types of data for 7 years. Equally, an organisation may have good reasons not to retain records once that legal period has ended. Information that doesn’t need to be retained should be destroyed once its legal retention period (the time it must be kept) has ended.

Can Microsoft 365 do records management?

The great news is that Microsoft 365 and SharePoint Online now offers a fully-featured records management solution, built right into the platforms your team uses every day. You no longer have to worry about records management – it’s all taken care of by M365 policies.

What you can do with Microsoft 365 Records Management

Microsoft 365 E5 licences give you a fully-featured records management solution. If you are currently licensed with Microsoft 365 E3, you can also purchase the Microsoft 365 E5 Compliance add-on to gain these features at a fraction of the cost.
icon-planning Label content as a record

Configure retention labels to mark different types of content as records. These retention labels can be applied directly by users, or programatically when M365 detects sensitive information, specific keywords or particular types of content.

 
Advice and Support Automatic management

Retention labels can be set up to enforce retention periods and automatically take other actions based on factors like the date a file was created.

 
Intranet Solutions Event-based retention

Event-based retention means you can kick off retention periods automatically when a specific event takes place. This further automates the records management process, ensuring total compliance every time.

 
icon-collaboration Enable disposition reviews

Disposition reviews allow you to review and carry out records disposition, with proof that records have been deleted.

 
Live demonstrations Export disposition reports

Retain information about deleted records using the export function to prepare a report about what was deleted.

 
React and Adapt Granular permissions

Ensure everyone has the right access by setting granular permissions for staff who require records management capabilities.

 

Declaring a piece of information as a record in Microsoft 365 means several things can happen:

  • Microsoft 365 immediately restricts what can be done with the information, based on the policies you set up. For example, you may no longer be able to delete a file until the retention period is up.
  • Logging of actions taken on the information begins. The platform automatically records what happened to the data from the moment it became a record.
  • When an item is deleted (known as disposition), the system can retain information to prove it was deleted.

Using Microsoft 365 to declare records usin retention labels lets you put in place one consistent strategy for ensuring records across your business are being managed in line with internal policies, industry standards, and statutory, legal and fiscal requirements.

Why is Records Management important for my organisation?

Organisations are producing more data than ever. Due to stringent regulations around how that data is managed, it is business-critical that correct records management practices are being followed. The information could be needed as part of a routine audit, or in a situation such as a police investigation; if that information is not available, your organisation can face significant fines or even prosecution.

So, since it is a legal obligation to retain records, it’s incredibly important to organisations that they get it right. Software can be used to automate the processes around records management – this is much more reliable than expecting people to remember to do it / to do it right.

Disaster Recovery Risks of incorrect Records Management

Without effective records management in place, you may not be complying with laws such as the Freedom of Information Act, the Public Records Act or GDPR. You may also not be adhering to statutory/fiscal requirements.

 
Extensive range of services Integration with the platform you use every day

Having a records management system that is full integrated with your existing ways of working makes RM become second nature. If you require staff to take additional steps, it may not get done.

 
Robust Security Benefits of Correct Records Management

Having a well-functioning Records Management system protects your critical business data, maintains compliance and ensures out-of-date records are securely destroyed.

 

Migrating from a legacy records management platform

Traditionally, third-party packages (such as Meridio) have been used to handle records management. However, these legacy systems require manual interaction – for example, users must drag a file into Meridio when they are ready to turn it into a record.

Microsoft 365 and SharePoint Online now features Records Management functionality, and because it’s built into the same software that is creating the information, it no longer relies on your staff to perform records management. Everything is taken care of by the M365 platform itself. With the correct configuration, saving a Word document, having a Microsoft Teams conversation or sending an email in Outlook will automatically create a record that follows your organisation’s specific data governance requirements.

Core is uniquely placed to help your organisation make the move to Microsoft 365 Records Management. We are one of the very few Microsoft Solutions Partners in the world who have on-the-ground experience migrating organisations like yours from legacy platforms onto Microsoft 365 records management.

Our team has the experience, skills, tools and knowledge to get the job done, helping you bring your records management into a more modern, better way of working, driving value from your investment in M365 and ensuring you remain compliant.

bg-sec-icon-light

Get in touch with us

Core are the leading experts in Records Management with Microsoft 365 and SharePoint Online, and we would be happy to guide you through this exciting modern approach to RM.

Book a free consultation now for:

  • An understanding of how your business can benefit from Records Management
  • Clear advice on any challenges your business may face and how to overcome them
  • A clear pathway for your business to take, with guidance on adoption and deployment

What our customers say about us

Simon BealeIT Development Manager, Angel Trains
The team at Core are excellent. We enjoy working with them and they have experts in a wide variety of fields so can help with most projects we need assistance with.
Angel Trains
Alistair TriggIT Manager, Hart District Council
Core provides really cost-effective and flexible support in a model that works really well for Hart. Through Core’s implementation of advanced infrastructure projects, we’ve been able to offer a better experience for our communities, with the appropriate security and compliance we required.
 
logo-testimonial-hartdistcouncil-460
Jane LoveseyProgramme Manager, Six Degrees

Core have been outstanding to work with. They really listened to what we were trying to do, talked through all of their ideas, and fully explained the pros and cons involved while taking into account our long-term business goals.

logo-testimonial-sixdegrees-460

Tom BradyChief Information Officer, The University of Law

Over the years, Core and the University of Law have built a strong relationship based on trust, expertise and knowledge. Core has always listened to and addressed our specific needs, before tailoring a specific and precise solution, whether that be delivering a successful SharePoint Online project, or when approached for some guidance or advice around Dynamics 365 licensing. We very much look forward to collaborating on future projects with Core.

logo-testimonial-ulaw-460

Stephen WarrenImplementation Manager, David Lloyd Clubs

It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else.

With pre-purposed training modules and the ability to tailor training to our specific needs, Core ticks all the boxes. What may have taken weeks to prepare by way of training materials, instead took only days.

logo-testimonial-davidlloyd-460

Rob LeverSenior IT Operations Manager, Cornerstone

Core have helped us with various projects, from initiation to delivery for web development to app deployments, and they have always shown a high level of expertise and creativity. Core is not just a solution provider, they are also a trusted advisor who take time to understand our needs and goals to ensure our investment delivers value to the business. In an age where supplier engagement can be painful, it has been a pleasure working with Core since the outset!

Cornerstone