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Our difference

We are on a mission to deliver innovative business transforming technology solutions that exceed our customers’ expectations.

Our culture

Our values guide us in everything we do and help shape our culture and customer approach. Find out more about our values and meet some of our team.
 

Our Microsoft Partnership

As a Microsoft Solutions Partner, we’ve been at the centre of the revolutionary changes that technology has brought to every aspect of life and we continue to stand by their side at the centre of tomorrow’s digital transformations.

Microsoft Solutions Partner

Meet the Executive Team

Meet the leaders driving innovation and excellence at Core – get to know our Executive Team.
 

Our partners

We have successfully built relationships with multiple partners that prepare businesses for the future.
 

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We understand our environmental responsibilities as a UK business and IT Managed Service Provider, and we understand how important it is for our customers to partner with responsible providers.
 

Careers

Our team is made up of a diverse group of people from all around the world, and we all have one thing in common: we’re passionate about providing our customers with outstanding solutions.

Thinking of selling your IT business?

Core is a well funded Microsoft Solutions Partner with a 30 year history of being at the heart of control in IT.

We are supported by our bankers and have funds available for strategic business acquisitions. Together with our successful acquisition track record and a commitment to making deals happen, now is the perfect time to talk to us if you are considering selling your IT business.

If you are interested in discussing a potential exit of your IT business, please complete the form on the right. All correspondence will be treated in the strictest of confidence and a mutual non-disclosure agreement will be exchanged prior to any discussions taking place.

Interactive Microsoft workshops

Our workshops are designed to help you realise the value of Microsoft technologies in your business, gain real value from your investment and transform the way you work.

The workshops are a collaborative and immersive experience; our experts will work with you to identify your business objectives and establish the Microsoft technologies to help you achieve them.
 

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Our range of workshops covers every aspect of the modern workplace including productivity, collaboration, identity, security and compliance and communication, with interactive and engaging sessions that bring the art of the possible to life.

Download our workshop guide

Read more about the interactive workshops we offer, and how they can benefit your business by downloading our guide.

MCI Workshop Introduction

Managed Services

Discover why Core is the first choice for many organisations looking to add flexibility, efficiency, and expertise to their teams.

Cloud Technology

From Microsoft’s leading platforms to bespoke cloud solutions, Core’s range of cloud technology solutions covers everything the modern workplace needs.

Professional Services

Whichever challenges you face on your digital journey, Core's professional services team has a solution to help, from Automation & AI to our innovative Smart Services.

Public Sector

Certified secure solution for the public sector, providing a reliable, flexible, secure and affordable IT solution.

Commercial Sector

Certified commercial sector solutions, covering all your commercial needs from financial and legal services, through to manufacturing.

Download our Frontline Workers white paper

Learn how technology can help to balance productivity with wellbeing for Frontline Workers.

White paper: How technology is revolutionising the health and productivity of frontline workers


Why our customers choose us

Since we were founded in 1990 and started our Microsoft journey, we have supported over 10,000 customers on their communications and collaboration projects, and with the introduction of Microsoft's cloud technology, have grown our capabilities significantly across Microsoft 365 and Azure.

What sets us apart is a talented and passionate team who truly love what they do, demonstrating boundless enthusiasm and dedication in every single project.
 

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"It was apparent from day one that Core had a depth of knowledge in Microsoft 365, which we simply hadn’t found anywhere else."

Greater London Authority

"Core has a lot of experience working with the public sector, which was definitely a benefit."

Angel Trains

"There’s such a good working relationship with Core, it’s like having another permanent person in our organisation."

Talbot

"We had a really good, down to earth relationship with a few of the guys, and they know what they are doing."

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Stay up-to-date with the latest insights, trends, and discussions from Core's team of subject matter experts through our blog topics, news articles and downloadable resources.



Walk

Success Stories

Walk

The story

WALK provides community based support for people
with disabilities. The organisation’s vision is of “an
inclusive society where communities value and treat all
people as equal citizens.” Multiple approaches to managing risk, combined with a lack of a centralised system presented WALK with the need to enlist for support from Velocity IT.

logo-walk

"My Velocity IT mentor was great, he was always on hand to help me when I got stuck within the development and offered excellent advice for optimising the system."

Sandy BrainQuality Coordinator, WALK
Velocity IT was acquired by Core Technology Systems, and is now part of the Core Group.

The Challenge

Multiple approaches to managing risk combined with a lack of a centralised system presented WALK with the need to enlist the support of Velocity IT services to consult in the development and implementation of a bespoke risk management system powered by K2 and SharePoint that could centralise and bring clarity to risk management across the organisation.

Due to the lack of a central system that could enable the effective and timely handling of risk management in order to meet legal and organisational obligations, the process of managing and in turn mitigating risk was high on WALK’s priority list.

Across the organisation, risk was being assessed via multiple sources who all adopted their own application to assessing risk with siloed behaviours.

A lack of a centralised system and procedure meant that risk was being managed at a local level resulting in the lengthy process of manually acquiring and aggregating data with no ability to assign time critical obligations to key stakeholders.

The process of identifying risk through scoring methods did not include a robust grading system, which resulted in a disparity in results. WALK explored an out of the box risk management tool, however its capability proved to be insufficient for business requirements.

With the objective of utilising in-house resources to create the solution, WALK embarked upon the development of a bespoke tool, opting for K2 due to its low-code build functionality. The project was initiated by WALK’s project team and taken to a point where it was then identified that external specialist expertise was required, and the services of Velocity IT were sought.

The Brief

The project brief outlined the necessity to provide a collaborative solution that could lead WALK’s project team through the process of defining, developing and implementing a risk management solution and imparting advanced low code know-how and expertise to enable the in-house team to deliver future K2 developments independently.

The Transformation

  • Risk Register: Deployment of a centrally located risk register that is universally accessible across the organisation and provides risk information with a reporting tool sophisticated enough for internal and external presentation and is easily accessed in real-time.

  • Single Source Solution: Provision of a single source repository housed within SharePoint that brings clarity to the process for all stakeholders and removes the need for the editing and sharing of multiple document versions using Microsoft Word, eliminating the risk of locally held versions, loss of sensitive data or unauthorised access.

  • Manage Time Sensitive Submissions: Workflow solutions developed to ensure the timely response and call to action for risk reviews by implementing notifications to accountable parties.
  • Consistent Approach to Scoring: Collation and review of existing scoring methods and procedures to develop a consistent scoring system that can be applied and measured comparably across all risk mediums to determine risk grading.

  • Automation: Presented automated workflows for managing consistent tasks that were manual and labour intensive.

  • Accessibility: Implemented a multi-device solution across desktop, laptop and tablet that enabled 24-7 remote access by allocated teams in the field, removing the barrier of accessibility and enhancing the speed of availability of all risk assessment related information.
Walk

“I was very clear that I didn’t want the project completed for me, it was about learning best practice and Velocity IT came up with a mentoring plan that helped me to achieve my project goals and future-proof my K2 and SharePoint skills.”

Sandy BrainQuality Coordinator, WALK

Key Benefits

  • Significant reduction in development timeframe - to deliver the solution within SharePoint including the development of associated apps was estimated 2-3 years versus the chosen path using K2 and Velocity IT, which was delivered in its entirety in a third of the time.
  • Consolidation of 4/5 document templates resulted in the implementation of a Single Grading System for Scoring - presenting clarity, reducing time, improving efficiency and eradicating duplication issues.
  • The new system presented a 30-50% reduction in employee time to input a risk into the management system.
  • Leveraged existing K2 in-house knowledge, presenting a cost and time saving on learning and development.
  • Utilised the outsourced expertise of Velocity IT to bring the project to live status while at the same time developing in-house K2 skillset to aid future K2 system development needs.

The Outcome

The positive impact that the project delivery has created has been recognised across the organisation with a marked reduction in processing time of risk assessments which has been estimated to be in the region of a 30%-50%.

In addition the obligation to present information for external reporting purposes has been expedited, eliminating the need for contact with multiple sources.

As existing adopters of SharePoint, the integration of the low-code K2 platform, combined with the excellent technical expertise and application of Velocity IT has delivered WALK a custom design bespoke solution, built to their exact requirements.

Sandy Brain, Quality Coordinator at WALK explains: “A key benefit to the Board is the ability to track organisational risk in real-time. By accessing the resource within SharePoint, intelligence for the mitigation of future risk is always to hand.”

 

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